If you’re interested in working at Michaels, the popular arts and crafts store, this guide will help you understand the application process. Whether you want a part-time job or a full-time position, knowing what to expect can boost your chances of getting hired.
About Michaels
Michaels has been a go-to place for arts and crafts since 1973. They offer a wide range of products, from art supplies to home decor, and focus on creating a friendly shopping environment. They value creativity, customer service, and teamwork, so it’s important for applicants to reflect these qualities.
Preparing Your Application
1. Learn About the Company
Before applying, take some time to learn about Michaels. Visit their website to explore what they offer and their company values. This knowledge will help you tailor your application and prepare for interviews.
2. Choose the Right Position
Michaels offers various roles, including cashiers, sales associates, and managers. Think about what position fits your skills and interests best. Read the job descriptions carefully to understand what each role requires.
3. Update Your Resume
Make sure your resume highlights relevant experience and skills. If you’ve worked in customer service or have crafting experience, include that information. Show how your background makes you a good fit for the job.
4. Write a Strong Cover Letter
A cover letter is your chance to express your enthusiasm for the role. Address the hiring manager by name if possible, and explain why you want to work at Michaels. Highlight specific experiences that make you a great candidate.
The Application Process Steps
- Online Application: Candidates start by submitting an online application through the Michaels careers page. It’s advisable to apply for specific positions rather than submitting unsolicited applications.
- Phone Screening: If your application is selected, an HR associate will conduct a brief phone screening (about 10-15 minutes) to discuss your background and availability.
- In-Person Interview: Successful candidates from the phone screening will be invited for a face-to-face interview, typically with the store manager or assistant manager. This interview is generally conversational and aims to assess cultural fit and customer service skills.
- Job Offer/Additional Interviews: After the in-person interview, candidates may receive a job offer, especially for entry-level positions. For management roles, additional interviews with higher management may be required, which could extend the process to a couple of weeks
What Michaels Looks For in Employees
Michaels values several qualities in its employees:
1. Customer Service Skills
A customer-first attitude is essential in retail. Employees should engage with customers and help them find what they need.
2. Team Player
Collaboration is key in a store environment. Michaels seeks individuals who work well with others and contribute to a positive team spirit.
3. Creativity
Since Michaels is all about arts and crafts, a passion for creativity is highly valued. Employees who can inspire customers and share project ideas are especially appreciated.
4. Strong Work Ethic
Reliability is important. Whether you’re stocking shelves or assisting customers, a strong work ethic makes a big difference.
Benefits of Working at Michaels
Michaels offers several benefits, which makes it an appealing place to work:
- Flexible Hours: Great for students or those seeking part-time work.
- Employee Discounts: Enjoy discounts on a variety of products.
- Career Growth: Michaels promotes from within, providing chances for advancement.
- Health Benefits: Full-time employees may receive health insurance and retirement plans.
What are the most common interview questions at Michaels
Behavioral Questions
- “Tell me about a time you provided excellent customer service.”
- “How would you deal with a difficult customer?”
- “Tell me about a time when you had to meet a tight deadline.”
- “Tell me about an instance where you had to handle a difficult customer.”
Background and Motivation Questions
- “Tell me about yourself.”
- “Why do you want to work at Michaels?”
- “What hours can you work?”
- “What can you tell us about Michaels?”
Skills and Experience Questions
“What creative projects have you worked on requiring a solid attention to detail?” (for Custom Framer)
“How do you handle multitasking in a busy retail environment?” (for Retail Associate)
“Have you ever had to adapt to a sudden change in work procedures, and how did you manage it?” (for Retail Associate)
“Talk about a time when you led a group of employees to achieve a specific result.” (for Store Manager)
“What strategies would you implement to improve store sales or customer service?” (for Store Manager)
“How familiar are you with different types of materials used for framing, and how would you advise a customer on their use?” (for Custom Framer)
Frequently Asked Questions
How long does it take to hear back after applying?
The timeline can vary; some candidates report being contacted within a few days, while others may take longer, especially if they apply during busy seasons like holidays.
What should I prepare for the interview?
Familiarize yourself with Michaels’ culture and values, practice common interview questions (e.g., customer service scenarios), and be ready to discuss your availability and passion for arts and crafts.
Is it beneficial to follow up after applying?
Yes, many applicants recommend calling or visiting the store to express interest in the position, which can help expedite the hiring process.
What types of questions are commonly asked in interviews?
Expect questions about your customer service experience, reasons for wanting to work at Michaels, and scenarios involving difficult customers or tight deadlines.
What are typical pay rates?
Many positions start at minimum wage, particularly for entry-level roles. However, performance during seasonal employment can lead to permanent positions
Conclusion
Applying for a job at Michaels can be an exciting opportunity, especially if you love arts and crafts. By preparing your application carefully and showcasing your skills, you can improve your chances of success. Remember, being engaged and proactive during the process can help you stand out. With a bit of preparation, you could soon join the Michaels team and help customers bring their creative ideas to life!